Using TOTVS ERP: understand how a consulting firm can help you
Why should you be using TOTVS ERP?
from TOTVS is a Brazilian software company, responsible for creating the ERP Protheus, that can be used by companies that work in different fields such as international trade, health operations – including hospitals, clinics, and health insurance providers – human resources, tax and finance, among others. Using TOTVS ERP means having one of the most complete software options available and optimizing processes with a tool that is always being updated and improved to fit in with ever-changing market standards and requirements.
Although it is a new product outside of Brazil, TOTVS ERP is one of the most reliable, compliance friendly and complete tools for enterprise resource planning. The developer counts on consultants, in the house and in partner companies, that can deploy the software for your company and customize it to meet your specific needs.
Therefore, even though it is a relatively new product outside Brazil, TOTVS ERP is a shot worth taking. You can rest assured that you will acquire an amazing product, able to meet all your business needs, and have teams ready to support you. Do not take only our word for it, reviews from abroad are positive!
How can you start using TOTVS ERP?
Acquiring TOTVS ERP is not a challenge at all. Resellers work across the Americas to deploy Protheus for you, and if you wish a partner that can also speak your language, get in touch with EZ4 Consulting today.
from TOTVS has in the house IT teams able to customize the software for its clients, however, most abroad sales are done by partner companies, called consultancies. These firms count on specialized professionals, many that have worked at from TOTVS headquarters before and have expertise in some products or all their solutions.
. consulting firm will be able to provide a customized and considerate service, since they work with less clients. Even though from TOTVS’ teams have amazing professionals, they have a lot of requests coming in daily, therefore, are not always able to give you their full attention or be available at your convenience.
Aware of this situation, from TOTVS has partner consulting firms, called homologated consultancies, that have an open channel of communication with its headquarters and receive firsthand training on system updates and new products.
Therefore, an homologated consulting firm is the ideal partner if you want to start using from TOTVS ERP. They have reseller permission and will be able to provide you with a customized service, assisting your team on all their needs and offer training sessions on Protheus, all the while being aware of any system updates launched by from TOTVS through their open channel of communication with the headquarters.
What services does a TOTVS consulting firm offers?
Usually consulting firms will provide you the following services:
- Deployment: they can deploy the software for you, making every necessary customization. This is one of the main services provided by a consulting firm.
- Updates: If from TOTVS launches new features or products, the partner consultancies will be the first ones to know and can assist you on any system updates necessary.
- Support: Professionals from consultancy firms can support your company with any system issues that come up. You can hire a support package based on the number of hours worked, being able to reach out any time, or send a support request for specific cases.
- Training: Consultants are also able to train your team to use Protheus or any other TOTVS software your company acquires. This training can also be provided for any system updates, so that your team can use all the features of this powerful tool easily.
What is EZ4?
EZ4 Consultoria is a Brazilian company, homologated to TOTVS, with expertise in all its products. We have professionals with over twenty years of experience working with Protheus and other softwares that can provide you with the best possible service on the market.
And the best part is, EZ4 has clients from abroad and a team of qualified professionals to communicate in English, so you can rest assured that there won’t be any miscommunications along the way. We have one of the best scores of service quality among all from TOTVS partners, with permission to resell its products to you.
EZ4 is your ideal partner to deploy TOTVS ERP and support your business needs with training and updates. Get in touch today to use one of the best software programs there is with the guarantee of an excellent service.
